Call us
On working days from 09:00h to 17:00h, we are available for all of your questions, comments and complaints on 020-625 99 99. If you wish to contact the secretariat directly, call 020-2547000.

Text us
Add our WhatsApp-number 06 3061 7735 to the contacts on your smartphone so you can text us any time.

E-mail us
You can send us an e-mail at any time of day to info@ombudsmanmetropool.nl, for example if your story requires more of an explanation or if you need to send attachments.

Stop by

Due to the Covid-19 virus our office is closed. All visiting hours have been cancelled.

• Amsterdam, Jacob Bontiusplaats 9
  Every Tuesday, 10:00h - 12:00h.
• Almere, Stadhuisplein 1
  Every last Thursday of the month, 16:00h - 18:00h..
• Zaanstad, Stadhuisplein 100
  Every first Thursday of the month, 16:00h - 18:00h.

Public Transport / Car

• Public Transport: From Amsterdam Central Station, take tram 26 towards IJburg. Get off at tram stop Rietlandpark.
• Public Transport: From Leidseplein and Weesperplein, take tram 10 towards Azartplein. Get off at tram stop Eerste Leeghwaterstraat.
• By car: Enter either “Conradstraat 170” or “1018PL” (the postal code for the Oostenburgereiland-carpark) into your satellite navigation system. This should take you to the entrance of the carpark.