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Ombudsman Metropool Amsterdam

Contact Contact

“Do you need help filing a complaint or do you have another question? Call, or e-mail us and together we will see what we can do for you.”

Telefoon   Phone: 9u-12u   +31-(0)20-625 9999
E-mail   E-mail:    info@ombudsmanmetropool.nl
Bezoekersadres   Visiting address:     Jacob Bontiusplaats 9
Postadres   Post address:     Postbus 2119
       1000 CC  Amsterdam

Call us
On working days from 09:00h to 12:00h, we are available for all of your questions, comments and complaints on 020-625 99 99.

Please take notice: Our office will be closed on and Monday 6 June (Pentecost) sd

E-mail us
You can send us an e-mail at any time of day to info@ombudsmanmetropool.nl, for example if your story requires more of an explanation or if you need to send attachments.

Stop by

Public Transport / Car

  • Public Transport: From Amsterdam Central Station, take tram 26 towards IJburg. Get off at tram stop Rietlandpark.
  • Public Transport: From Leidseplein and Weesperplein, take tram 7 towards Azartplein. Get off at tram stop Eerste Leeghwaterstraat.
  • By car: Enter either “Conradstraat 170” or “1018PL” (the postal code for the Oostenburgereiland-carpark) into your satellite navigation system. Parking is possible (for a fee) in the Q-Park garage opposite the INIT building.


Please take notice: Our office will be closed on Monday 6 June (Pentecost)